Splunk Observability and ITSI
Observability and ITSI
Ongoing Guidance Generating Outsized Results
SP6 Drives Better Observability Outcomes
So, you’ve invested in observability tool and have mixed results. Some capabilities are manageable, but you have mission-critical business applications that are still performing poorly. Too often, organizations lack the in-house expertise to realize the value in locking down effective utilization.
In an attempt to address this ongoing problem, you might have turned to professional services, but this is a short-term solution. Do you let your license sit collecting dust, or do you seek out help to optimize ongoing administration and usage? SP6 empowers you to avoid this shortcoming with ongoing assistance from an assigned Certified Observability and ITSI Expert who will ensure your success.
Commit to making a massive impact on your organization’s technology experience and master your observability strategy.
Observability and ITSI Services Are Ideal For:
Organizations that don’t have in-house Observability or ITSI expertise, are struggling to find talent, or can't retain ITSI talent.
Companies that do have employees knowledgeable of Observability and ITSI but need skill development.
Leadership that wants to leverage fractional Observability and ITSI expertise to force multiply your own in-house Splunk team.
Breaking Down Our Observability Services
- Monitoring maturity roadmap creation
- Service modeling roadmap creation
- Performing service decomposition workshops
- ServiceNow and On-Call integrations
- Observability tool cloud integrations
- KPI Base Search Creation
- Service KPI tuning
- Developing custom KPI threshold templates
- Building glass table dashboards
- ITSI entity creation
- ITSI team configurations
- ITSI service buildout
- Notable event aggregation policy creation and tuning
- ITSI upgrades
- ITSI health checks and remediation
- Content pack installation and configuration
- Data on-boarding
- Custom synthetics script development On-Call configuration
- Receive part-time ITSI expertise on an annual basis for year-round success
- Analyze your system targeted for improvement
- Ensure ongoing KPI development, thresholding, and ITSI improvement
- Empower your own staff with quality knowledge transfer